Shipping policy

Last Updated: April 30, 2026

Thank you for shopping with Boss Beauty & Boutique! We appreciate your support and strive to provide a smooth shopping experience for every order.

Please review our shipping policy carefully before placing your order.

Processing Times

Most in-stock orders are processed and shipped within 2–5 business days unless otherwise stated.

Orders are processed during normal business hours Monday through Friday, excluding weekends and holidays.

Once your order has shipped, tracking information will be emailed to the email address provided at checkout.

Preorder items require additional processing time and may take longer to ship than in-stock items.

Estimated preorder turnaround time is typically 7–21 business days unless otherwise stated on the product listing.

Please note:

Preorder timeframes are estimates only
Shipping delays may occur due to vendors, supply chains, holidays, or carrier delays
Preorder items may ship separately from in-stock items

By purchasing a preorder item, you acknowledge and accept the extended processing timeframe.

If your order contains both in-stock and preorder items, your items may ship separately unless otherwise stated.

This helps avoid additional delays for ready-to-ship products.

Boss Beauty & Boutique is not responsible for delays caused by:

Please double-check your shipping address before placing your order.

Once a package has been marked as delivered by the shipping carrier, Boss Beauty & Boutique is not responsible for lost, stolen, or missing packages.

If you experience delivery issues, please contact the shipping carrier directly.

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to incorrect addresses may require additional shipping fees before reshipment.

Local pickup may be available in Lubbock, Texas for select orders or appointments.

Customers will be contacted with pickup instructions if this option is selected.

If you have questions regarding your order or shipping status, please contact us through our Contact page or email us at:

Thank you for supporting Boss Beauty & Boutique! 🖤

Look Good • Feel Good • Be the Boss ✨